Do you require proof of vaccination?
No. Steppenwolf is no longer requiring evidence of vaccination upon entry to our building.
What is your current mask policy?
Steppenwolf will follow the community masking guidelines recommended by Chicago Department of Public Health and CDC Community Risk Levels as outlined HERE.
Current Community Risk Level is LOW/GREEN. Masks will be optional (except when attending pre-determined mask required performances). If you are immunocompromised or at higher risk, consider wearing a mask at indoor public settings where vaccination status is unknown.
Do you serve food and drinks at the theater?
As part of our campus expansion, patrons will have a transformed theater-going experience with larger lobby spaces and two new bars for socializing, in addition to the popular Front Bar. The lobby bars open one hour before showtime.
Drinks and approved snacks are allowed in our theaters. Approved snacks include our in-house mixes and boxes, and clam-shell containers will be available by house doors if you choose to transfer your snacks to a quiet container. We also recommend pre-ordering your drinks from the bar to be picked up at intermission.
What sort of venue improvements have recently been made?
Steppenwolf has worked over the past year with our Operations team, public health advisors and HVAC consultants to prepare our facility to safely welcome you back for performances. The addition of the new Liz and Eric Lefkofsky Arts and Education Center has expanded the square footage of our lobbies to nearly twice the previous amount of space offered to guests. Two additional elevators and multiple stairways have also been added to our campus for ease of transition between seating levels. Our HVAC systems have undergone upgrades to allow for increased filtration and a higher percentage of circulated fresh air across all three theaters.
High-touch areas, including countertops, door handles and elevators, are cleaned and sanitized regularly. Hand sanitizer stations are available throughout Steppenwolf and can be found near all entrances to each seating area.
We have also increased use of digital e-tickets, replacing paper tickets to reduce touch-points.
What should I do if I'm feeling sick on the date of my performance?
Any person who feels unwell or (a) has any COVID-19 Symptoms, (b) has had a positive COVID-19 test in the past 10 days, or (c) has had close contact with anyone confirmed or suspected of having COVID-19 agrees not to come to Steppenwolf. Please call our Audience Services team at 312-335-1650 where we will be happy to work with you to reschedule your tickets.
As recommendations change, so do our outlined policies for health and safety. Please continue to check back here as your performance approaches. Thank you for working with us to keep everyone safe and healthy during this unprecedented time.