How to Redeem your Credits: 

Redeeming Flex Card Credits is easy with these simple steps!
If you have just purchased a Black Card or RED Card via Steppenwolf’s website, your credits will be available for online redemption 24 hours after your purchase. After 24 hours, please follow the steps below. 

  1. SELECT YOUR PERFORMANCE - Click the redemption button below that matches your specific type of Flex Card. The link will take you to a list of available performance in the run of that production. 
  2. SELECT YOUR SEATS - Once you have selected your desired performance, select your seat(s). When you have selected your desired seat(s), only select the price that corresponds with your Flex Card Credit Type. 
    • Anytime Black Card Holders – Anytime Back Card Credit
    • Weekday Black Card Holders – Weekday Black Card Credit
    • Preview Black Card Holders – Preview Black Card Credit
    • Red Card Holders – Red Card Credit
  3. ADD TO CART - Add those seats to your shopping cart. Please double check that your seat order has the correct price type. Once you have confirmed, select "Checkout".
  4. LOG INTO YOUR ACCOUT - Log into your Steppenwolf  Account. On the "Checkout" page, scroll to the bottom of the page to FLEX MEMBER CREDITS. You will be asked if you want to apply your credits to the balance of your order. Please select "Apply Balance."
  5. CLICK COMPLETE CHECKOUT - When you see the balance change from the amount due, to a $0 balance, select "Complete Checkout." Once your order is processed, you will receive an email confirmation of your order.

Redeem Online for:

YOU WILL GET SICK

Redeem your Anytime Black Card Credit

Redeem your Weeknight Black Card Credit

Redeem your RED Card Credit

DISCLAIMER:
The redemption buttons on this page are designed to unlock specific prices that correspond with Steppenwolf's Flex Card memberships. If you purchase tickets using the buttons on this page, and you are not a current Flex Card Member, you will be asked to pay the price difference upon arrival.

PLEASE NOTE:
Black Card holders may only pick up their tickets from Will Call with proof of Black Card.

RED Card holders may only pick up their tickets from Will Call with proof of RED Card. For RED Card Holders, if this is your first time using your credits, you will need to provide proof of age by showing a government issued ID at the time of pickup. All remaining ticket pick-ups will just require proof of RED Card.

LookOut Redemption

RED Card Credits are valid on standard tickets to LookOut programming in our 1700 Theater! Click the button below to view the performance calendar, pick the LookOut performance you are interested in, and select the "Red Card Credit" price before proceeding to check out.

VIEW CALENDAR

LookOut Redemption

RED Card Credits are valid on standard tickets to LookOut programming in our 1700 Theater! Click the button below to view the performance calendar, pick the LookOut performance you are interested in, and select the "Red Card Credit" price before proceeding to check out.

VIEW CALENDAR