In order to protect the safety of our staff and community, the Steppenwolf offices are currently closed through April 12. As a result, we will not be accepting any applications at this time.
Thank you for visiting the work with us section of our site. Current openings are listed below.
- Audience Experience
- Audience Services Associate
- DCM Phone Representative
- Scenic Carpenter
For over 40 years, Steppenwolf Theatre Company has been a cultural leader in Chicago and model for theatre companies in the United States and around the world. Formed by a collective of actors in 1976, the ensemble represents a remarkable cross-section of actors, directors, stage managers and playwrights. Steppenwolf’s artistic ambitions are made possible by its incredible workforce of individuals, who help create a culture of inclusivity, collaboration and accountability. To that end, we attempt to use an anti-oppressive and anti-racist lens in our roles and everyday decision-making. Join us in this ongoing process, as we navigate, together, our complex world.
Equal Employment Opportunity
Steppenwolf Theatre Company is an equal opportunity and affirmative action employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Steppenwolf complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We strongly encourage applications from people of color and members of underrepresented groups.
On an ongoing basis, Audience Experience at Steppenwolf Theatre Company is seeking candidates for the part-time position of Assistant House Manager.
STEPPENWOLF AUDIENCE EXPERIENCE
Steppenwolf Audience Experience is dedicated to helping everyone coming through our doors feel safe, relaxed and invited. Through presenting an intentional and sincere level of service and hospitality, these positions participate in a team that is committed to cultivating a comfortable and respectful environment that upholds the dignity and experience of our audience, colleagues and guests.
Successful candidates will demonstrate…
Prior experience working in a high-volume customer service setting, preferably in the position you’re applying for
Ease in proactively and positively engaging with a spectrum of guests and staff in an intense, fast-paced environment
Fast, efficient service techniques in peak service times
A relaxed appearance and tone when interacting with guests and colleagues, which includes maintaining an unhurried pace and level modulation of voice and volume
Effective, improvisational problem solving in ever-changing situations
Strong time-management skills and the ability to work 15-25 hours a week
Consistent availability on evenings and weekends, as well as during holiday seasons
Successful candidates will…
Commit to an equitable work environment, which includes use of gender inclusive language; support for individual gender expression, racial equity and inter-generational collaboration; accessibility for people with disabilities; and cultural sensitivity.
Demonstrate compassion, which includes genuinely caring about colleagues and guests alike; showing sympathy for the plights of others; exhibiting empathy for the experience of everyone in the room.
Maintain personal composure, which includes demonstrating maturity; remaining cool under pressure; not becoming defensive or irritated when presented with challenging or unexpected situations; handling stress without showing frustration; serving as a settling influence in a tense situations.
Comfortably and effectively cope with change and ambiguity, which includes effectively transitioning between tasks and timelines; identifying priorities and making good decisions with a minimum of information; staying relaxed when things are uncertain; confidently managing risk and uncertainty.
Exhibit interpersonal savvy, which includes relating comfortably to a variety of personalities; cultivating and maintaining positive relationships; employing diplomacy and tact; defusing high-tension situations; seeking the positive in all situations.
HOURS OF EMPLOYMENT
Assistant House Managers
Hours of employment are structured in consideration of performances, which are presented Tuesday through Sunday evenings, with matinees on Saturdays, Sundays and select Wednesdays. Extra shift availability is also occasionally available to support special events and extra programming on Monday evenings, weekdays, and weekend mornings.
Compensation is competitive with prevailing compensation for similar positions within the non-profit performing arts industry. Excellent benefit package offered for part-time employees, including dental and vision insurance, paid sick time, employee assistance program, Ventra Pre-tax Program and a 401(K) matching retirement program.
HOW TO APPLY
Interested candidates should submit a cover letter, resume and three references by following this link.
NO PHONE CALLS OR EMAILS PLEASE
Audience Services Associate
Steppenwolf Theatre Company is seeking candidates to join its team of highly skilled Audience Services Associates. The position is part-time, and requires approximately 15-25 hours per week, scheduled on a monthly basis. Flexible schedule is necessary to accommodate changing performance schedules. Evening and weekend availability is a must.
Associates provide phone service by day and serve patrons at the box office during matinee and evening performances. As the primary face of STC to patrons, associates are held to the highest standards of professionalism and excellence in customer service.
- Customer service experience, preferably in a box office or other fast-paced setting
- Computer proficiency including use of MS Office and web browsers
- Superior phone skills and confidence interfacing with the public
- Ability to multi-task and handle complex questions with confidence
- Experience with ticketing software strongly preferred; Tessitura experience is ideal but not required.
The successful candidate will:
- Be positive, patient, and good at problem-solving
- Field inbound calls and handle patron needs promptly and professionally
- Be able to quickly learn and retain policies and procedures
- Be able to adapt quickly to changing procedures and new information
- Have exceptional interpersonal communication skills and strong attention to detail
This position reports to the Audience Services Manager and works as part of a team of trained associates. Paid training will be provided.
This position is $13.50 an hour with excellent benefit package offered for part time employees, including dental and vision insurance, sick time, employee assistance program, pre-tax Ventra transit benefit program and a 401k match retirement program.
How to apply:
Interested candidates should submit a cover letter, resume and three references by following this link by March 18, 2020. We will start reviewing applications shortly thereafter and will keep this job open until the ideal candidate is found.
NO PHONE CALLS OR EMAILS PLEASE.
DCM Phone Representative
FUNDRAISE for Steppenwolf Theatre Company- Believe in What You Do!
DCM (Steppenwolf’s on-site partner in outbound sales operations) is looking for a few outstanding phone reps to call theater patrons for Steppenwolf’s Annual Fund Campaign.
This is an immediate part-time position, 20-24 hours a week.
Evening shifts as well as Friday and Saturday mid-days. Some Sunday shifts will be available
Fun, Creative, Exciting atmosphere
Ideal second (or between college classes) job
Perfect supplemental income for reliable recent retirees who can put in the hours and were thinking of Volunteering for the Arts!
Perks include free tickets
If you are a Great Communicator, Motivated and Dependable and have Passion for Theater, please call (312) 932-2484 and leave a voice message. Please be sure to leave your Name, PHONE NUMBER and why you are the best candidate for the position. YOUR PHONE MESSAGE IS YOUR FIRST INTERVIEW!
No emails or texts, Please.
This is a position with DCM, Steppenwolf’s on-site partner. While calls will be made on behalf of the theater, this is not employment within Steppenwolf Theatre Company.
To learn more about DCM, please visit their website: http://www.dcmtm.com/index.html
Steppenwolf Theatre Company is seeking candidates for the full-time position of Scenic Carpenter. The Scenic Carpenter works as part of the scenic team and is responsible for constructing scenic elements for productions, collaborating with staff on the build, load-in, and load-out of theatrical scenery, and maintaining a safe work environment.
The ideal candidate will possess the following skills:
- Working knowledge of power tools and hand tools
- Knowledge in scenic construction, rigging, automation, and technical drafting
- Experience in theatrical carpentry, automation, welding, rigging, and sewing
- Working knowledge with specialized tools in advanced scenic construction, e.g. wood and metal working tools, CNC
- Strong organizational and time management skills
- Ability to work independently and multi- task
- Knowledge of safe practices relevant to hazardous waste and MSDS.
- Ability to frequently lift and carry objects weighing 50+ lbs.
Two years of professional carpentry experience is preferred. Candidates with equivalent experience and expertise will be considered.
This position reports to the Technical Director.
- Constructing scenery and set pieces, including mechanically moving pieces, stationary, and flying pieces
- Collaborating with Technical Director and Scene Shop Supervisor on a regular basis to ensure safe and efficient build, installation, and strike of scenery
- Reading and interpreting shop drawings
- Participation in the load-in and strike of productions
- Maintaining a safe and tidy work and shop environment
- Performing other duties and responsibility as assigned by Technical Director or Scene Shop Supervisor
Salary Range is $33,000-$35,000. Excellent benefit package offered, including medical, dental, vision insurance, short-term and long-term disability insurance, life insurance, vacation pay, paid sick leave, personal days, pre-tax Ventra program, comp tickets and 401(k) retirement program with company match.
How to apply:
Interested and qualified candidates should submit a cover letter, resume and three references by following this link by March 27, 2020.
NO PHONE CALLS OR EMAILS PLEASE