Committed to making the Steppenwolf experience accessible to everyone, we offer the following services:
For people with mobility disabilities, we feature:
- Wheelchair accessible seats in our Downstairs, Upstairs and Garage Theatres
- A courtesy wheelchair, available on a first-come/first-serve basis through our Front of House office (312-932-2445)
- Accessible parking spaces in the parking lot next door to the theatre (accessible by a ramp with a non-slip surface)
- Wheelchair accessible restrooms in all of our lobbies
For people who are deaf or hard of hearing, we feature:
- Open-captioned performances of our subscription plays
- Sign language-interpreted performances of our subscription and Steppenwolf for Young Adults plays
- Complimentary assistive hearing devices in our Downstairs and Upstairs Theatres
- Assistive hearing devices for the Downstairs Theatre are available at the book shop and information desk, located across from the box office in the main floor lobby
- Assistive hearing devices for the Upstairs Theatre are available at the third floor lobby bar
For people who are blind or have low vision, we feature:
- Audio-described performances of our subscription and Steppenwolf for Young Adults plays
- Touch tours and artistic conversations before selected audio-described performances of our subscription and Steppenwolf for Young Adults plays
- Playbills in Braille, large print and audio formats (available at the book shop and information desk, located across from the box office in the main floor lobby)
Assistive listening devices are available for every performance in both the Downstairs and Upstairs Theatres.
Open Captioning
A service for people who are deaf or hard of hearing, open captioning features a text display of the words and sounds heard during a play. Placed near the stage, the LED display is positioned for optimal viewing by patrons sitting on the House Right side of both our Downstairs and Upstairs Theatres. Controlled by a captioner watching the play from the back of the theatre, the presentation of the text is synced live with the action onstage.
Partial support for open captioning provided by Theatre Development Fund:
Open-captioned performances are presented on the following dates:
Sign Language Interpretation
Sign language interpreted performances for people who are deaf or hard of hearing are scheduled on the following dates:
Audio Description with Pre-Performance Touch Tour and Artistic Conversation
Audio-described performances and pre-performance touch tours and artistic conversations are presented on the dates below. For these specific performances, the touch tour begins at 1:30 pm, and the curtain is at 3 pm.
Ticketing and Seating
When purchasing tickets for an accessible performance, please indicate that you are interested in the service that's being offered -- that will allow us to give you the best possible seats and assistance.
We apologize for the inconvenience, but patrons are currently unable to purchase tickets for accessible performances on our website. To order tickets, we thank you for contacting us by one of the methods below.
If you or someone you know would like to utilize or learn more about one of these services (or if you just sprained your ankle that morning, and prefer a seat without steps), please let us know as soon as you can in advance of your visit!
In person: 1650 N Halsted
Phone: (312) 335-1650
TTY: (312) 335-3830
E-mail: access@steppenwolf.org
Box Office Hours
Open 7 days a week except for certain major holidays
11 AM to 5 PM Mon-Sat & 1 PM to 5 PM Sun
Open until 7 PM on days with evening performances
--
The Hotel Partner of Accessibility
