Accessibility

Theater is for everyone

Committed to making the Steppenwolf experience accessible to everyone, we offer the following services:

Services for people with mobility disabilities

  • Wheelchair accessible seats in our Downstairs, Upstairs and Garage Theatres
  • A courtesy wheelchair, available on a first-come/first-serve basis through our Front of House office (312) 932-2445
  • Accessible parking spaces in the parking lot next door to the theatre (accessible by a ramp with a non-slip surface)
  • Wheelchair accessible restrooms in all of our lobbies
  • In our Downstairs Theatre, wheelchair accessible seats and seats without stairs are available in the back rows of both the Main and Balcony levels
  • In our Upstairs and Garage Theatres, wheelchair accessible seats and seats without stairs are available in the first row

Services for people who are deaf or hard-of-hearing

  • Open-captioned performances of our subscription and Steppenwolf for Young Adults plays
  • American Sign Language-interpreted performances of our subscription and Steppenwolf for Young Adults plays
  • ASL students from local universities who volunteer as usher for ASL-interpreted performances
  • Complimentary assistive hearing devices in our Downstairs and Upstairs Theatres.

Assistive hearing devices for the Downstairs Theatre are available at the book shop and information desk, located across from the box office in the main floor lobby

American Sign Language Interpretation
For people who prefer to communicate with American Sign Language, we offer American Sign Language interpretation presented by theatrically trained interpreters. Leading up to an interpreted performance, interpreters see the play multiple times, practice with audio recordings and receive coaching from a native signer to insure that they’re delivering the highest level of interpretation for our audience.

ASL performances in the 13/14 Subscription season:
Russian Transport - Sunday, April 13 at 7:30pm
The Way West - Sunday, May 11 at 7:30pm
The Qualms - Sunday, August 10 at 7:30pm

ASL performances for Special Productions:
This Is Our Youth - Friday, July 18 at 7:30pm

ASL performances in the 14/15 Subscription season:
The Night Alive - Sunday, October 26 at 7:30pm
Airline Highway - Sunday, January 11 at 7:30pm
Marie Antoinette - Sunday, April 12 at 7:30pm
The Herd - Sunday, May 10 at 7:30pm
Grand Concourse - Sunday, August 9 at 7:30pm

Open Captioning
A service for people who have any level of hearing loss (but don’t necessarily use sign language), open captioning features a text display of the words and sounds heard during a play. It’s especially popular with adults who are experiencing age-related hearing loss.

Placed near the stage, the LED display is typically positioned for optimal viewing by patrons sitting on the House Right side of both our Downstairs and Upstairs Theatres. Controlled by a captioner watching the play from the back of the theatre, the presentation of the text is synced live with the action onstage.

Open captioning performances in the 13/14 Subscription season:
Russian Transport -Saturday, April 19 at 3:00pm
The Way West - Saturday, May 24 at 3:00pm
The Qualms - Saturday, August 16 at 3:00pm

Open captioning performances for Special Productions:
This Is Our Youth - Saturday, July 19 at 3:00pm

Open captioning performances in the 14/15 Subscription season:
The Night Alive - Saturday, November 1 at 3:00pm
Airline Highway - Saturday, January 17 at 3:00pm
Marie Antoinette - Saturday, April 11 at 3:00pm
The Herd - Saturday, May 23 at 3:00pm
Grand Concourse - Saturday, August 22 at 3:00pm

Services for people who are blind or have low-vision

  • Audio-described performances of our subscription and Steppenwolf for Young Adults plays
  • Touch tours and artistic conversations before selected audio-described performances of our subscription and Steppenwolf for Young Adults plays
  • Playbills in Braille, large print and audio formats
  • Dedicated curb-to-seat assistance on request
  • A relief area for service animals in front of the theater

Audio-Described Performances and Pre-Performance Touch Tours
Audio-described performances and pre-performance touch tours and artistic conversations are presented on the dates below. For these specific performances, the touch tour begins at 1:30pm, and the curtain is at 3pm. To find out when a particular show will be offering an Audio-Described performance or pre-performance Touch Tour, please check the respective shows production page in the Plays & Events section.

Audio-described performances and pre-performance touch tours in the 13/14 Subcription season:
Russian Transport - Sunday, April 27 (1:30pm Touch Tour, 3:00pm Curtain)
The Way West - Sunday, May 25 (1:30pm Touch Tour, 3:00pm Curtain)
The Qualms - Sunday, August 24 (1:30pm Touch Tour, 3:00pm Curtain)

Audio-Described Performances and Pre-Performance Touch Tours for Special Productions:
This Is Our Youth - Saturday, July 26 (1:30pm Touch Tour, 3:00pm Curtain)

Audio-described performances and pre-performance touch tours in the 14/15 Subscription season:
The Night Alive - Sunday, November 9 (1:30pm Touch Tour, 3:00pm Curtain)
Airline Highway - Sunday, January 25 (1:30pm Touch Tour, 3:00pm Curtain)
Marie Antoinette - Sunday, May 3 (1:30pm Touch Tour, 3:00pm Curtain)
The Herd - Sunday, May 24 (1:30pm Touch Tour, 3:00pm Curtain)
Grand Concourse - Sunday, August 23 (1:30pm Touch Tour, 3:00pm Curtain)

Buying Tickets & Requesting Services

When purchasing tickets for an accessible performance, please indicate that you are interested in the service that's being offered -- that will allow us to give you the best possible seats and assistance.

In person: 1650 N Halsted
Phone: (312) 335-1650
TTY: (312) 335-3830 
E-mail: access@steppenwolf.org

Box Office Hours
Open 7 days a week except for certain major holidays 
11am to 5pm Mon - Sat & 1pm to 5pm Sun